Delivery & Returns

UK Delivery

Plain Garments (ordered through website)

– Delivery charges are subject to range and order quantity.
– We aim to deliver orders in 3-5 working days on non printed garments only, this may be subject to change dependent upon stock levels and range of choice (if we are unable to meet this, we will endeavour to contact you).
– Deliveries are made using Royal Mail or other couriers.
– Delivery charges will be applied at the checkout.

Customised Products

– Please view lead time details here.
– Deliveries are made using Royal Mail or other couriers

International Delivery

Plain Garments (ordered through website)

– Delivery charges are subject to range and order quantity, additional charges will be applied to international orders.
– We aim to deliver orders in under 30 working days on non printed garments only, this may be subject to change dependent upon stock levels and range of choice (if we are unable to meet this, we will endeavour to contact you).
– Deliveries are made using Royal Mail or other couriers.
– Delivery charges will be applied at the checkout.

Customised Products

– Lead times will vary across customised garment and label orders. Once all artwork and quotes are approved we’ll endeavour to provide you with an approximate lead time.
– Deliveries are made using Royal Mail or other couriers.

Returns On Plain Garments Only

We supply to trade and due to the complex nature of our products we are unable to offer returns in most situations. However, we have no minimum order when ordering online, ensuring you’re able to test our products and quality prior to making a bulk order – we’re confident you’ll be back! Additionally, if purchasing samples prior to a bulk order, we can provide £50 of credit for samples against every £500 spent on your bulk order (up to a maximum of £150 of credit). If you’d like product colour/Pantone references, size charts or any other product information prior to your purchase, please get in touch – this can help mitigate the need to buy samples in every colour/size.

A.M. Custom Clothing does not trade on a ‘sale or return basis’. All sales made with A.M. Custom Clothing are final. For full terms & conditions click here.

We advise the purchase of sample products before making orders of a higher value.

Returns On Customised Products

This is a bespoke manufacturing service whereby we manufacture one-of-a-kind goods to your specifications and therefore refunds and returns of goods are not possible. We will accept no returns of garments – blank or customised – for any reason, therefore we encourage customers to take care with the specifications and take care to understand the terms and conditions of their order. By signing off the jobsheet and invoice, or placing an order online you agree to pay for the goods listed and understand that no refund, replacement or compensation can be claimed for the goods once the order has been placed.

We have no minimum order when ordering online, ensuring you’re able to test our products and quality prior to making a bulk order – we’re confident you’ll be back! Additionally, if purchasing samples prior to a bulk order, we can provide £50 of credit for samples against every £500 spent on your bulk order (up to a maximum of £150 of credit).

You’ll get a digital mockup prior to production with all bulk orders placed via email and all orders placed via our online shop are checked by a design & print expert. These processes ensure you can be confident you’ll always get the best results.

If you’d like product colour/Pantone references, size charts or any other product information prior to your purchase, please get in touch – this can help mitigate the need to buy samples in every colour/size.

To see our full Trading Terms & Conditions, Click here.

If you require any further information please get in touch with our team.